Support
Sign in to contact support or open a dispute.
Sign inFAQ
When does the carrier get paid?
After delivery, when the recipient tells them the code from the deal.
When does the driver get paid for a trip?
At the end of the trip, when the passenger tells them the code from the booking.
What if the carrier or driver doesn’t show up?
Before handover or departure you can cancel and get your money back. If it’s too late, open a dispute.
What can’t be sent?
See the rules.